Clients Include:
Transport Management System (TMS) with AI
Create shipments faster, cut double-keying, and see the numbers that matter — in real time.
- Ai Agent to enhanced functionality such as Document scanning and bookings.
- Ai used in the right places
- Create & quote in seconds not minutes (no lag, no reloads)
- Single entry (no double entering of information)
- Automated Workflows – to complete actions, and manage tasks etc.
- Support response within 2 hours
- Automated Reports (hourly,daily,weekly – whenever you want)
- No lag between shipments
- Logical Workflows
- Full Customer Visibility
- Emissions (Scope 3) reporting baked in
CocoonOPS is about helping freight forwarders, and logistics and transport operators, become more efficient, productive, and sustainable with its user-friendly, intuitive TMS interface. Its cloud-based nature means it can be used anywhere with an internet connection, whether in the office or on the move, without delay on complex in-house systems and maintenance.
Our cloud-based transport/freight management software is designed to address all those issues for all modes of transport (Air/Sea/Road/Rail/Courier).
CocoonOPS is more than just a transport management system; it’s a complete logistics solution utilising Ai to automate processes. By signing up, you can benefit from a streamlined operational process that saves time, and money, and reduces stress.
Freight Instruction
Complete overview of a consignment, with all necessary information to hand. The system has conditional logic and AI Agents, included to reduce mistakes when inputting information and highlights missing information. Along with CocoonCarbon the carbon emissions for the shipment is also displayed, with actionable data for the user to view.
Drag and drop Freight Builder
Our Drag n’drop freight builder, helps the user visually to build and manage the freight. Simply dragging and dropping, gets away from the traditional methods of having to navigate through multiple screens. We even have the option to duplicate freight to make the process for large shipments even quicker.
Drag and Drop Movement Builder
Drag n’drop Movement Builder breaks the mould of how TMS’s should work. With older systems you have to go through multiple screens to add container numbers, adding carriers and dates and times. Our movement builder is automated based on the shipping instructions it’s generated. You then can rearrange or add transport legs visually and quickly.
Document Management
Document management is a real sticking point in older TMS platforms. With CocoonOPS, documents are simple to capture, secure, and keep tied to the shipment.
You can send documents to a dedicated email address and our AI Agent will automatically pick them up, extract the key information, and populate it into the relevant shipment — whether that’s purchase invoices, commercial invoices, statements, packing lists, and more. Prefer manual control? You can also create documents directly in the system or drag-and-drop files into CocoonOPS.
Every document is encrypted and stored with timestamps, so you’ve got a clear audit trail and secure handling by default. The result: documents are easy to find, easy to manage, and always where your team expects them to be.
The Key Features of CocoonOPS
Automated tasks using our AI Agent
AI Agents, and automated shipment generation, and milestone creation making creating shipments quick and easy.
Document Generation
Our system allows you not only to upload key documents for your shipments but also to create documents for all modes of transport in your own branding. All stored securely within our system for more information about document management click here.
Quotations
Manage quotations and convert the quote to a booking automatically saving double entry, keep track of your conversions. Including follow up reminders & valid dates.
Multimodal consignment management
Full freight management software, which you can manage multidrop collection & deliveries for any mode of transport Courier/Air/Sea/Road/Rail freight. Including multidrop (Collect & Deliver from multiple locations on one vehicle).
Configurable workflows
Streamline your processes and create workflows to increase data accuracy and speed of managing shipments.
Customs Declaration Service (CDS) – Ai capable
Import & Export using our Customs 3rd party providers such as CNS, AMS, iCustoms Ai. We can automate complex customs procedures for cross-border trade. With AI-powered options we can streamline and speed up your customs processes.
Booking online
Your customer can either email or use our portal CocoonTMP® to book their shipments allowing for seamless customer journey. It will automatically create a draft shipment and notify operations.
Integrations with E-commerce/ERP platforms
Such as Shopify, DEAR(SIN7), Woocommerce or any other platform which is API-ready
Finance system / module
Add costs and revenue per consignment (pricing), generate invoices, manage credit limits, different currencies, including converting currencies, and reporting capabilities. Billing addresses can have their own payment terms, which can be managed within the system. Integration with XERO / QuickBooks and SAGE50 Cloud is available if you want your to link to your accounts system.
Invoicing Made easy
Bulk Invoicing – no problem we can handle this either daily, weekly, monthly you decided. Accruals not a problem either, the system can match PO number using our Ai Agent easily and manage all aspects of invoicing. To find our more about Invoicing capabilities click here
Carbon emissions reporting
All our platforms have the environment at the core, you can view the carbon impact your shipments have automatically through our TMS & Portal with actionable data, using our emissions tool -CocoonCarbon®. We cover Door to Door shipments so every element of the shipment is measured.
Reporting Suite
We all love a good report. Our reporting suite has over 30 different reports, to help you manage your operations, clients and finance reports. If we haven’t got a report it is very quick for us to add reports.
Instant reports or Scheduled reports sent directly to you email or directly to your clients. For more information click here
Real-time tracking of shipments
Get up-to-date live information giving your clients real-time visibility and ability to book shipments and upload documents through our customer portal. Public Search Tracking which instant shipment search which gives only the very basic shipment info, so you can see the latest update of the shipment. Click here for more information.
Status notification & messaging
Keep your client updated with milestone notifications and messages sent via email such as Advice of Arrivals etc.
Customer portal/foreign agents portal
Foreign agents and clients can view shipments which are unique to them through our secure portal CocoonTMP®
API marketplace for connectivity (accountancy systems/vehicle tracking)
Our TMS is API-ready, meaning we can enhance automation by linking easily via EDI messaging (XML/JSON etc)
The core benefits of our freight management software
Control
Manage your shipments with ease, prioritising journey time, cost, and environmental targets, enabling you to act smarter and faster to meet client and customer demands
Efficiency
Gain access to the insights you need to run your operations with speed, accuracy and assurance by leveraging Ai – saving you from unforeseen delays, fees and arising disputes.
Growth
With increased capability, efficiency and resource availability, and automation through our AI Agent. You can focus on expanding business operations and growing your pipeline.
Sustainability
Our carbon reporting enables you can stay on track with your ESG efforts and gain easy access to reporting for supply chain partners.
Streamline your operational process with CocoonOPS
As our logistics software is 100% cloud-based. Having been freight forwarders, we know how complex logistics is. Thats why we made it easy to create shipments, without multiple tabs open and using multiple screens. Simply drag and drop items to build your shipments. The video below demonstrates this nicely.
CocoonOPS streamlines the workflow with an easy-to-use platform for managing air, sea, and road freight. Our Ai Agent can help automate elements of a shipment, from bookings, to accruals. Our customer portal offers Real-time tracking ensures that operations staff can effectively manage day-to-day tasks. The customer portal reduces enquiries by providing accurate data access to customers.
The system automates repetitive tasks and manages complex workflows, enhancing speed and efficiency leveraging Ai when needed. CocoonOPS offers document generation and a status notification and messaging system, AI Document scanning, to improve communication between operations teams and clients.
While certain business systems may need independent management, they often require access to essential data. Fortunately, the CocoonOPS API marketplace offers connectivity and EDI integration with commonly used systems, like accounting and vehicle tracking systems.
The ability to measure a shipment’s carbon emissions is increasingly important. Our system allows users to assess their shipments’ impact and determine the necessary offsets. Additionally, users can purchase carbon credits directly through the platform, aiding businesses in reducing their environmental impact and achieving sustainability goals. Environmental responsibility is a priority for everyone, particularly freight forwarders.